Taiwan・Corporate & Offices・2021

Tech Industry Utilizes BXB MT-2 for Remote Management of Multi-Branch Office Announcements

Industry Insights & User Stories

Headquartered in Tainan, A Technology Company is a wholly-owned subsidiary of a well-known Japanese trading company in Taiwan, specializing in the manufacturing of material handling systems. Inheriting the rich experience and state-of-the-art material handling technology of its Japanese parent company, A Technology Company provides material handling systems for cleanroom environments in industries such as panel plants, semiconductor fabs, and pharmaceuticals in Taiwan. A Technology Company has three factories and sales offices in Tainan, Taichung, and Hsinchu, with more than 300 employees.

Customer Needs & Challenges

Technology Company A plays a unified three-minute morning exercise music broadcast every morning to start everyone's day with energy. Keeping offices distributed across three different cities on a unified schedule is the most basic and important requirement. In addition to the scheduled music requirements, the HR department also needs to broadcast daily operational messages or off-work reminders.

In the past, such demands for broadcasting corporate operational support messages across different locations were handled separately by individual factories or offices. Some offices used old-fashioned hardware timers, which required manual labor to change settings or additional fees whenever there was a schedule change. For example, in the Hsinchu office, daily message broadcasting was integrated into the building's security public address system, requiring extra fees as well as complicated application procedures and configurations.

Therefore, the HR department requested the IT department for a more efficient system to manage the daily schedules of remote offices and broadcast daily operational announcements. After gathering and consolidating internal requirements, the IT department responsible for this request began searching for a solution.

Hardware-based music program timers are common on the market. These devices require manual setup with complex steps, usually have audio file limitations, and cannot be managed remotely.

The IT department believed they needed to find a solution that could configure daily schedules via software, feature easy setup, allow flexible updates of multimedia audio files, and most importantly, enable remote maintenance and management of a total of 5 factory offices across Tainan, Taichung, and Hsinchu. Ultimately, the IT department found BXB's MT-2 Multimedia Program Timer.

, please contact BXB sales representatives immediately to arrange a demo unit test.

(BXB MT-2 Multimedia Program Timer Main Unit)

Solution: Dedicated hardware, software configuration, and remote maintenance with BXB's MT-2 Multimedia Program Timer

, providing "software-based" schedule settings, supporting MP3, MP4, and WAV multimedia format audio files, and can be operated through a browser without installing additional software. Various schedule settings, such as "daily schedule", "weekly cycle", and "special dates", can be quickly set up for the entire year using the built-in perpetual calendar. It can also link to the Directorate-General of Personnel Administration to import annual holidays, providing users with a very thoughtful function.

(BXB MT-2 Web UI software operation interface - with pre-set scheduling, the system can automatically execute message broadcasting)

(BXB MT-2 Web UI software operation interface - built-in perpetual calendar, quickly set holidays to not execute scheduled playback)

After testing, the IT department confirmed that MT-2 met the company's needs and immediately purchased 4 additional MT-2 units. They were installed in offices in Hsinchu, Taichung, and Tainan to replace old-style music timers and security systems. By utilizing the MT-2 solution's three major features—dedicated hardware, software configuration, and remote maintenance—operations that were previously time-consuming, labor-intensive, and difficult to manage across different locations can now achieve time and labor savings as well as effective management.

User Feedback

The IT department of Tech Company A stated after using it: 'The scheduling setup of MT-2 is very simple, and the interface is very clear. If the HR department has announcements, they will record the audio files first, and I can easily play them. Most importantly, it supports remote maintenance. Now, even if I am in Tainan, I can maintain schedules in Hsinchu and Taichung, saving a lot of time.'

( BXB MT-2 Web UI Software Interface ) Future Expansion Applications

In addition to the three features mentioned above—dedicated hardware, software configuration, and remote maintenance—the MT-2 can also integrate government open data to display real-time weather, air quality, and other environmental information related to daily life. Meanwhile, the MT-2 can connect to the Central Weather Bureau's earthquake early warning system, making it suitable for enterprises, campuses, and factories. When an earthquake occurs, it can automatically switch to the earthquake early warning system without the need to build dedicated equipment, thereby increasing asset utilization and reducing injuries caused by chaos. The MT-2 is an integrated solution that effectively achieves daily routine communication and disaster prevention broadcasting.